The Curse of Spammers
Tincknell & Tincknell are NOT spammers or mass emailers.
Tincknell & Tincknell have been on the internet since 1997 (when we were founded), and our domain names, tincknell.com and marketingwine.com, have been online and public for over 15 years. Our tincknell.com domain name was among the first million websites ever. Sadly, this means spammers are well aware of our domain names and email addresses, and they have no shame or honor. Our domain names and email addresses have been forged by spammers over the years, and are used without our consent, permission, or approval. What they are doing is wrong, and we do NOT condone it.
The unsolicited commercial bulk email (more commonly known as "spam") you received uses our email address falsely. Spammers use false or forged email addresses to prevent angered recipients from finding or contacting them.
Tincknell & Tincknell do not send out any email except that which is directly related to our business as defined in this website. All of our email is to our clients, interested prospects that have contacted us, for projects on behalf of clients, or individuals seeking information from us.
We do promote the use of email as a viable marketing tool, but we promote it with a set of rules and guidelines designed to help eliminate unwanted email and spam:
- We advise our clients to use the most transparent opt-in/opt-out policy: send email only to those who opt-in to an emailing list, and provide a real opt-out option in each communication;
- We advise our clients to email only to persons that have expressly asked to be emailed information;
- We advise our clients to only use legitimate sources for purchasing or renting emailing lists that have been accumulated strictly under a transparent opt-in/opt-out policy;
- We advise our clients to adhere to, as we ourselves do, the provisions of the federal CAN-SPAM law.
Tincknell & Tincknell abhor spam - we receive a couple hundred spam emails daily. Like you, we are also receiving the spam that uses our email addresses and domain names! We regret any inconvenience these thieves have caused, and thoroughly sympathize with your anger and frustration at the situation.
The safest way to handle spam is:
- DO NOT OPEN IT. The spam may contain viruses, worms, or trojan programs that can jeopardize your PC. Furthermore, most spam are created like a web page, which, upon being opened and read, allows the spammers to be alerted, thereby verifying your valid email address. If you must look at it, save the unopened email as a text file and view it in a text editor such as Microsoft's Notepad©.
- Delete it immediately, or;
- Create a filter or add it to a "blocked senders" list if your email program has such options.
- NEVER open an attachment from anyone - even friends or family - unless you were expecting it. Email attachments are the #1 source of all viral and malicious software attacks over the internet. If it is an unexpected attachment sent by a friend, family member, or acquaintance, email them back asking them about it before you open it. Often these malware attachments are spam bots that then command your computer to send out spam.
- NEVER reply or click on an "opt-out" link in a spam. You will only alert the spammer that you have a valid email address.
The true senders of spam are often difficult to ascertain. To start, you must look at the spam's email header information. Reading the email header information is somewhat difficult due to the arcane language of the internet contained in it. If you wish to decipher the email header information, learn more about spam, or take action against the true perpetrators of the spam, please visit:
- Fight Spam on the Internet! (Lots of information and resources about spam)
- SamSpade.org (Online tools to help you find the true source of the unwanted email)
- MAPS (Mail Abuse Prevention System - but please do not add our domain names to their lists!)
To make the internet a safer, more fun place, practice these good-email tips:
- Don't use false or forged email addresses.
- Use email attachments sparingly. If you are sending pictures over the internet make sure they are small in file size like a website picture. Good rules for formatting pictures are to save them at 72 to 150 dpi, use the JPEG or PNG formats for photos and the GIF format for simple graphics, and size wise the smaller the better. For other attachments use Adobe's Acrobat PDF file format or, again, plain text. Only use any Microsoft Office© file format (Word©, Excel©, PowerPoint©, etc.) if the recipient has been alerted and is waiting for it; they can contain dangerous viruses, worms, or trojans without you knowing it.
- For big files, use a free service like YouSendIt.com or Dropbox. They make sending files up to 1 GB in size over the internet very easy.
- Install and run anti-virus and anti-spyware software programs. Update them FREQUENTLY.
- Be aware of updates and security fixes to your PC's critical software, like the operating system, email, web browser, anti-spyware, or anti-virus software programs. Use a firewall program to block your PC's presence on the internet.
Again, we are very sorry for the inconvenience, and appreciate any patience or courtesy you can extend to us. Tincknell & Tincknell is a small business, and we too are fighting to protect our identity on the internet.